Privacy Policy
Effective Date: April 1st, 2024 (Rev. 1.1)
- Introduction
At Gigatech MSP, we are committed to safeguarding the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use WhatsApp messaging services to contact Gigatech MSP. By using WhatsApp services, you consent to the terms outlined in this Privacy Policy.
- Information We Collect
2.1. Personal Information: This may include your name, phone number, profile picture, and any other information you choose to provide.
2.2. WhatsApp Usage Information: We may collect information about your interactions with our WhatsApp account, such as messages exchanged, media shared, and any other content sent or received.
2.3. Device Information: We may collect device-specific information such as device model, operating system version, unique device identifiers, and mobile network information.
- How We Use Your Information
3.1. Providing and Improving Services: To deliver WhatsApp messaging services and continually improve our offerings.
3.2. Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter.
3.3. Communication: To send you important updates, notifications, and other communications related to our services
3.4. Marketing and Communications: With your consent, we may use your contact information to send you marketing materials, newsletters, or updates about our services. You can opt out of these communications at any time.
- How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
4.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, but only to the extent necessary for them to perform their tasks.
4.2. Legal Compliance: We may disclose your information when required by law, legal processes, or government requests.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of that transaction, subject to confidentiality obligations.
- Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
- Your Rights
6.1. Access and Correction: You have the right to access and correct your personal information held by us. You can update your account details through our platform or contact us for assistance.
6.2. Withdrawal of Consent: You can withdraw your consent for marketing communications at any time by following the provided instructions or contacting us.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the date at the top will indicate the effective date of the revised Privacy Policy.
- Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Gigatech MSP
100 Ave Industrial 9835
Cidra, PR 00739
+1 (787) 714-9070
We will do our best to address your inquiries and concerns promptly.
Thank you for choosing Gigatech MSP. Your privacy is important to us, and we are dedicated to safeguarding your personal information.
[End of Privacy Policy]
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